Intended to post this review sooner but with the stress of moving house I'm sorry but I forgot!When we tried to hire a van from Fleetway to move house I found that my credit card did not work as we had just changed banks. This caused a lot of problems too complicated to go into but Vicky, the lady dealing with things, did a fantastic job and went "that extra mile" to overcome the problems making it possible to go ahead with the hire.Vicky, you really saved the day. Had we not been able to hire the van for the intended period we would have been in an impossible position.Words cannot do justice to express our thanks to you
Easy checkout and check in. Great prices
I recently needed a van to move house and another local rental company let us down at the last minute. We rang Fleetway Rentals and they were so helpful and provided us a vehicle to move at short notice. Nothing was to much trouble and the van was immaculate and new. The price was even cheaper than the company who let us down! The whole rental process was smooth and everything was explained to us. The gentleman who showed us around the vehicle took the time to go through the controls and we were taken around the vehicle to confirm pre existing damage and images were taken. I would 100% recommend Fleetway Rentals and will definitely be using them all this time. Professional, efficient and great choice of vehicles.
Yet again and again I receive a great, professional service from Fleetway RentalsI have been hiring from Fleetway Rentals for the last 2 years and I can honestly say that I have had nothing but a great service from them! The staff are so helpful and knowledgeable and always have my vehicle ready and waiting for me on arrival. They know my preferences and do all they can to allocate me the vehicle of choice.During one of my hires I had a minor incident and scratched the front bonnet. I was so worried that the bill would be a lot however Fleetway Rentals went out of their way to ensure the cost of the repair was competitive (believe me I did check myself) and they advised they would arrange for a Smart repair as this was the cheapest way of doing it and the scratch qualified for this type of repair apparently. I would never of known this myself. They are so honest and kept me informed through out.Like I say I have all my vehicles from them and I would not go anywhere else. I am amazed by the small amount of negative reviews on here. I have every confidence in the professional and transparent way they manage their business and every time I am in there collecting my vehicle they are all ways busy so this must tell you something!Don't be put off by the small amount of negative reviews, I believe if you damage a vehicle why should you not pay for it, you would if it was your own vehicle! This company are so competitive if they let all damage by customers go how do you think they could keep their prices so low!Every time I hire I am pointed out the terms and conditions and what I am responsible for.Hired again over Easter and yet again a great service! Some of the reviews on here really do not reflect truly and great service which is consistent.Updated April 2016I had a breakdown in my car and Fleetway Rentals saved the day. They came out to me immediately and gave me a car whilst mine was off the road. Yet another great service.I receive consistently great service and really cannot recommend them enough!!! Even when I cause minor damage to the vehicle, they did everything they could to keep the cost to me to a minimum and the process was professional and transparent.Always recommend Fleetway RentalsUpdated 5/5/17 I needed to use a van to move my brother to his new place and I still am so happy with the service and the staff at fleetway. So professional and friendly. Always ensure I am aware of the vehicle and how everything works. Nothing is too much problem and the van was in such great condition I had no worries about putting my brothers worldly possessions in it.... will be using them again!!!!!
I hired a van from Fleetway Rentals when I moved house after hearing their advert on the radio. Their prices were really really good and I thought whats the catch?....Well I can tell you there wasn't one. I was greeted by a professional well run office where the staff knew what they were doing, how refreshing! I inspected the van and was very impressed, it was less than a year old and it was immaculate! I was relieved as I thought this might be where they let themselves down, but they didn't. All the important details about payment, refueling, return time for the van etc were explained to me very well by the lady on the desk and so I could actually understand it, no jargon! Well done Fleetway, definitely a returning customer here!
Fleetway Rentals is a UK Car Rental based in Gloucester, South West England. Fleetway Rentals is located at Whitworth Court, Baird Rd, Quedgeley, Gloucester GL2 2DG, UK.
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