Terrible experience buying from them.This guy called Chris who is money hungry lied Mislead information on the paper workWrote spares or repairs when In fact no mention about this on the ad or in person.Upon questioning this he Would not return my deposit Luckily for me I had a debit card reclaimed the deposit after a long month.Getting in touch with trading standards.Im sure to get a sob story in reply from them how good and honest they work and how Untrusty i am.There you Ive already done it for you because I know you would not admit you low ways of trading.
Great car, great value. Dealt with the manager who was pleasant. He transferred the V5 online, filled in the car tax application and had all the paperwork signed and handed over to me within 20 minutes. Very straightforward experience.
If I had the choice I would not even give them a one star.My experience of me buying my car from Chris at Lloyd national cars Gloucester has Been terrible.Chris did not pay me for the faults which incurred in the car within the 3 months warranty of purchaseChris also wrote the wrong price on the receipt (lower to what I paid) which at the time of purchase I trusted him and I did not check till I got home.I live far from Gloucester and when I called and told them about the fault Chris told me to get my car repaired locally and Chris promised to pay me the repair costs after I had it repaired.So when the work was carried out I told Chris it's going to cost this price and you can confirm with the garage so Chris said to me I can carry on with the work and after its done to get in touch with Chris and reclaim the payment of him.So I paid the garge and I called Chris to tell him to pay me.Now he said I'll sent the cheque in the post guess what2 weeks waiting and no cheque so I called Chris again and he said I'm gonna write another cheque again I waited 2 more weeks and again no cheque.Upon calling Chris again that I have not received the cheque now Chris has changed his tune and he now said I should come to him for the repairs and now he said that he is not gonna pay me for the repair.If he told me in the first place he would not honour his request than why make me go through this.He gave me 3months warranty which supposed to cover me at any vat registered garage and that's exactly what I followed and this is the way Chris dealth with me.I would say Chris is a man not to be trusted through my experience and I would never buy any cars from Lloyd nationalChris is only interested in your money What a way of working chris I think your only interest is money money money no shame in you that I seen.I hope to warn other people ofWhat I've gone throught from purchasing a car from chris who I would never ever trust again.*My name is Andy Lloyde and I have run this business for 31 years. Chris has worked for me for 20 years and is a huge asset to the Company, honest and reliable. We have no record of selling a car to John Smith but just for the record if a customer is outside the area and has a problem, we always pay the garage direct, we would not expect the customer to pay. Also in my 31 years, I have never come across a customer who signs an order form and doesn't check the figures!!!*-Andy the so called owner replied to me after 3 years Wow My reply to you so called Andy Your liars and you dont pay out for repairs And yes you wont know my records because of your lies.Regarding paperwork I had a long journey to your showroom and I spent over 3 hours including test driving your car which Chris insisting on coming with me which I had no problem doing but the test drive on my part exchange apparently Chris wont let me go in my car with your driver YES Chris said I cant go to show themMy car and show them and drive my car to show themCrazy .Im in Your showroom last thing I wanted was more delay a quick climse at the paper work never realised Chris had tricked me till came home.Your so called asset who you mentioned Chris is Not honest nor is he a man of trust.Regarding You Andy I dont know you and I havent met you nor will I be coming to your tiny showroom ever again And yes we wont meet. Bye
I bought a VW Golf from Andy at Lloyd National after spending 3 weeks looking for the right one. Following collection it became apparent that the Sat Nav was not working. Andy suggested that i take the car to my local VW main dealer for analysis and he would pay for it. The local dealer charged him 120 to confirm that it was not working. Andy then collected the faulty vehicle from my home, a distance of 130 miles, to get it fixed, he also lent me a car for 2 weeks while the work was done, he then returned my car to my home address and collected the loan car. The cost of this work to him was several hundred pounds which he paid without any fuss. this is customer service of high order and my experience shows that he stands behind the cars that he sells. Highly recommended.David Ash
Recently bought a car from them very efficient nothing was to much trouble the whole experience was excellent. First place I will look when I need another one.
Lloyde National is a UK Car Dealer based in Gloucester, South West England. Lloyde National is located at 352-354 Bristol Rd, Gloucester GL2 5DH, UK.
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