Wonderful traditional jewellers but special note for the amazing frontage with the clock and five figures which chime on hour and part of
got great service- thank yuo
The five star rating is for the beautiful heritage asset 'The Bakers clock', which stands above GA Baker & Son jewellery store in Southgate Street; not for the store itself as I haven't bought anything from it - yet.
I purchased a necklace for a birthday gift and checked before purchase that I could return and get a refund or alternative if they did not like it. I was very disappointed to be advised that they had no suitable alternative pieces and would not refund the item. I was told to just come back at Christmas as they may have some new stock.....purchased in August!! I now have a credit note which I will not use as the selection was poor. I was very unhappy and the manager did not bother to come down and discuss it. Poor customer service and a poor selection of jewellery....I would advise to shop elsewhere!
This is a really lovely shop, where I have been several years running to get a silver charm for my daughter's bracelet... she gets a single charm every year. despite the low profit involved in a single silver charm, I am always given amazing service, my daughter is given as long to browse over old and new charms as she wishes, the staff are a dream, and the shop itself a treasure trove. It's like walking into all the best of the past, stepping into this shop. Beautiful, and magical, and I wish I had more reason to visit!
Baker G A & Son is a UK Jewelry Store based in Gloucester, South West England. Baker G A & Son is located at 5 Southgate St, Gloucester GL1 1TG, UK.
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